Last updated: September 3, 2026
Donations to Social Development Foundation(“SDF”) are voluntary contributions that go toward our ongoing programmes in agriculture, water & sanitation, health & hygiene, education, and women & child welfare — often allocated within a short time of being received. This policy explains when a donation can be refunded and how to cancel a recurring donation.
One-time donations are generally non-refundableonce the payment has been successfully processed, since funds are typically allocated to active programmes soon after they’re received. We do make an exception for genuine transaction errors — for example, a duplicate charge, an incorrect amount entered, or a payment you did not authorize. If this happens to you, contact us within 7 days of the transaction at sdftalcher@gmail.com with your payment reference (from your bank/UPI app or the confirmation email we sent you), and we’ll review and process a refund where appropriate.
You can cancel a recurring monthly donation at any time by emailing sdftalcher@gmail.com from the email address used to set it up, along with your subscription reference if you have it. Cancelling stops all future charges from the next billing cycle onward — it does not refund contributions already charged, which follow the one-time donation policy above.
If an amount was debited from your account but you did not receive a confirmation email or see your donation reflected, please don’t re-attempt the payment immediately — this can happen when a bank or UPI app confirms a debit before our payment partner, Razorpay, confirms the transaction. Contact us at sdftalcher@gmail.com with your payment reference and we’ll confirm the transaction’s status and resolve it — including a refund, if the charge did not go through to us.
Approved refunds are issued back to the original payment method (card, UPI, or bank account) used for the donation, via Razorpay. Depending on your bank or payment provider, refunds typically take 5–10 business days to reflect in your account after we process them on our end.
If an 80G tax receipt was already issued for a donation that is subsequently refunded, that receipt is void and cannot be used for tax purposes. We will notify you if this applies to your refund.
For any refund or cancellation request, reach us at sdftalcher@gmail.com or +91-9437904108. See also our Terms & Conditions and Privacy Policy.
